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Frequently
Asked Questions.
DOWNLOADS
After the PayPal transaction click the 'Continue' button
at the bottom of the PayPal page,
you will then be returned to the page where you can
download your manual.
You will also receive an email link to the download.
The link will remain active for 24 hours from time of
purchase.
Please make sure that any spam filters on your email
account (which may block our email link) are disabled.
Some anti virus or pop up ad blocking software has been
known to block our links.
You should receive an automatic email
link to the download on completion of the payment transaction.
If you don´t receive it, first check your spam
folder if you have one, it might be in there.
AOL users should disable
any filters on their AOL account which might be blocking
the email link.
We sometimes have problems with AOL addresses so if
you don't receive your email link to the download please
send us an alternative email address (if possible) for
us to send it to.
If you experience any problems downloading
your manual please contact us at sales@datamanuals.co.uk
,
be sure to include your purchase details and we will
send you a fresh link to the download as soon as possible.
If you have a problem downloading, try using a download
manager, you can obtain one free at http://www.freedownloadmanager.org/
Our download server does support download resumes.
If you still can't download, let us know and we will
ship the manual on CD to you.
Due to the file size some manuals are not available
for download and are only available on CD's.
EMAILS
AOL users should disable
any filters on their AOL account which might be blocking
our email.
We sometimes have problems with AOL addresses so if
you don't receive your email link to the download or
a reply to your message, please send us an alternative
email address (if possible) for us to use.
ERRORS
The main errors when using the manuals are-
Problems opening pdf files.
If your computer is unable to open a PDF file
the probable causes are -
A. You do not have Acrobat Reader on your computer
B. Your Acrobat Reader is an older version
The solution for both problems is-
Go to www.adobe.com
for a FREE install or upgrade.
"C/WINDOW/SYSTEM32/AUTOEXEC.NT
not suitable for running MS-DOS & Microsoft Windows"
The reason that this error is occurring is due to the
AUTOEXEC.NT file not existing (or corrupted) in the
System 32 folder on your computer. It appears that many
preventative softwares such as Pop-Up blockers, spyware,
adaware programs are recognizing this file as being
associated with viruses and removing the file.
If you search on Google for "C/WINDOW/SYSTEM32/AUTOEXEC.NT
not suitable for running MS-DOS & Microsoft Windows"
you will find about 30,000 explanations and solutions
to the problem.
Here is a link to a simple fix for the problem http://kb.bighammer.com/article.aspx?id=10003
More detailed info is available here http://support.microsoft.com/default.aspx?scid=kb;en-us;324767&Product=winxp
HOW TO BUY A WORKSHOP MANUAL
First make sure that you click the correct CD
or Download button
Click on the 'BUY NOW' button.
This will take you to the PayPal secure
server.
Follow the instructions on the PayPal page to pay using
a valid credit card.
PAYMENTS
We prefer PayPal, probably the safest method to make
an online payment.
PayPal has more than 86 million users worldwide.
Please accept our apologies but we do not have facilities
for telephone sales.
Echecks, we will send the manual when the echeck has
cleared.
You wiil receive your manual in 3 - 7 days, depending on your location.
SHIPPING
The total cost of the manual is as stated on our website,
no extra shipping costs.
The manual on CD is shipped sameday in most cases.
Allow about 5 working days for delivery in Europe and
7+ days for the rest of the world.
There is no tracking facility with normal postal service.
We have a failure rate of less than 1
in 400 with worldwide mail services,
if unfortunately you are the unlucky one, just contact
sales@datamanuals.co.uk
for a free replacement.
Downloads are available instantly on
completion of the purchase transaction.
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If
you are planning to do work on any of the models listed. If
you are a DIY Mechanic, then you can't do without a Datamanuals
Cd. A mine of information from wiring diagrams to step by
step instructions on how to remove and re-install parts and
troubleshoot engine problems. Better than even the Haynes
manuals. Checkout your problem with step by step instructions
zoom in to the images to show you just what you're looking
for, then print them off to work with on your vehicle.......Got
oil all over them? well what's the problem throw them away
and just print another set off.
